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Search Our Knowledge Base Please enter your question: Examples: prints missing colors, flashing power light, canon mf4570dn macintosh the white balance. Make sure the signal cable is properly connected the monitor and the computer. The power LED lights amber and there is no screen image Check if the monitor and the computer are in the ON mode. Some of the items that come in this category are servers, racks, motherboards.Check if the power cord is properly connected to the monitor and the power outlet. Please do call us to confirm before you place the order for items that are heavier in shipping. If you do place the order by mistake you may receive an email or call from our customer service department with the exact shipping charges. It may not calculate the correct shipping cost of items that are more than 5 lbs.

Our online shipping calculator is based to calculate shipping for memory, hard drive and other items that are less than 5 lbs.

If you need a driver or CD installation for a particular item please call to confirm that we have it.

All hardware sold are bulk equipment with no drivers and cd included.

The product may have other warranties like manufacturer, service, or extended warranty that you can confirm with the sales department. Some drives may have 90 days warranty which you can confirm.

This part # has a 30 days limited DOA exchange warranty for replacement only with the same part.

When you receive the part it may display this Spare P/N# or FRU # on it. You can easily reference this part number as a valid replacement part for your ordered item at any of the manufacturer websites. If you need any assistance in this regard please call our Sales Department at 1-80 Option 1.

HP, IBM, Compaq, Dell) part numbers have established corresponding spare part numbers (spare P/N#), or field replacement part numbers (fru #'s) for their items. Please note that most of the major manufacturers (e.g.Please confirm with our customer service at 1-80 if you need the item to be shipped the same day. This item can be shipped in 24 hours or depending on the availability.There may be a restocking fee of minimum $ 25 or up to 25% on certain products which differs from product to product.

Please note that Apple, Compaq, Cisco, Dell, IBM, HP, Maxtor, Fujitsu, Seagate, Sun or any item that is not a 3D memory product once processed can not be cancelled or returned for credit.